Lead Technical Support Specialist/ System Support Technician – Onsite Position
(On-site position – local hire only)
MEDI+SIGN is a healthcare technology company dedicated to the automation of patient communication and safety. We are looking for a full-time, onsite Technical Support Specialist / System Support Technician to join our team! The ideal candidate for this position is an experienced individual who is hard working with the ability to excel in a challenging, fast-paced environment. Must have thorough knowledge of computer software and hardware and a variety of network hardware including switches and firewalls. Networking experience, being a quick learner, self-motivated, team player, with a good character is required. This position involves working directly with management and developers on state-of-the-art visual communications equipment. This is a rare opportunity to work with a purpose! We promote education and growth, both personal and professional, and provide unique opportunities for continued learning and valuable, hands-on experience.
Responsibilities:
- Build and maintain computers and custom hardware
- Install and configure network devices such as firewall, switches, and end devices
- Ensure security and privacy of networks and computer systems for both local and cloud
- Provide orientation to new users on how to operate software
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Maintain records/logs for repairs and maintenance schedules
- Provide design, development, testing, maintenance, delivery, and support
- Be available for special project assistance on nights and weekends
- Performs other applicable duties as assigned
Skills:
- Excellent diagnostic and problem-solving skills
- Great customer service skills
- Good knowledge of network device configuration
- Good understanding of internet security and data privacy principles
- Networking Experience
- Strong people skills
- Strong organization skills
- Charismatic personality
- Willing to travel to assist clients
- Help Desk/Customer Service Experience
- Proven experience as an IT Technician or relevant position
- *A degree is NOT necessary*
- Authorized to work in the United States without sponsorship
- Must live close to zipcode 21783 (onsite position only – no remote work)
Please fill out the application below and return in person. If this is not an option, please contact us by phone at 301-790-0103.
Full-time, Clinical Sales Executive – Immediate Opening
(On-site position – local hire only)
MEDI+SIGN is seeking a motivated clinical sales professional to join our team. This is your opportunity to represent and sell a cutting-edge technology and solutions. Candidates will be entrepreneurial, hard-working, and can engage customers & close business. You will be responsible for uncovering new opportunities, build relationships, and managing the sales process from start to finish.
Compensation
- Base salary + commission
- Uncapped Earnings Potential
Responsibilities
- Meet with existing and potential customers (e.g. Hospitals and Hospital groups) virtually, as well as, occasionally by traveling (in an automobile, airplane, etc.)
- Identify potential client’s clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how MEDI+SIGN products can help them to achieve their goals
- Develop relationships with customers at all levels including staff, clinicians, and administrators (e.g. through casual conversation, meetings, participation in conferences or clinical society activities) to make new contacts and to identify key decision makers in order to facilitate future sales
- Build and maintain a pipeline of sales opportunities
- Drive a sales cycle from education to closing. Internally, you will be working with sales leaders. Externally, you will be working with multiple levels in Hospitals and Healthcare organizations.
- Ability to identify business needs, align solution strengths, features and functionality, address product advantages and differentiate solutions from competitors
- Ability to develop a strategy and point of view on how and why prospects will benefit from our solutions
- Tracking activity and sales progress daily in CRM
Skills & Requirements
- Clinical work experience in nursing or sales into healthcare environments
- 1-2 years of sales experience a plus
- Ability to engage with potential customers, generate leads, and bring those leads to close
- Ability to understand and effectively explain the benefits of our solution
- Educate customers with the ability to identify their facility issues and demonstrate how our solutions solve them
- Skilled at giving product presentations, and demonstrations to illustrate the benefits of MEDI+SIGN products and services
- Strong verbal and written communication skills
- Equally comfortable presenting in live and remote customer meetings
Helpful Experience
- Experience working with Mid to Large Hospitals and Healthcare facilities
- Proven track record at prospecting and pipeline building
- Experience selling to a broad evaluation team
About MEDI+SIGN
MEDI+SIGN is dedicated to the automation of patient communication at the bedside and reshaping patient safety and coordination of care. The MEDI+SIGN solution is a Patent-Pending connected health platform that includes fully automated patient communication and digital whiteboard display solutions that improve patient safety, communication and care coordination between patients, family members, and staff.
Please fill out the application below and return in person. If this is not an option, please contact us by phone at 301-790-0103.
Software Developer
(On-site position – local hire only)
Seeking full-time Embedded Software Engineer to solve real world problems within a rapidly expanding and exciting industry. Candidates must have the ability to work independently and within teams. Candidates must be motivated and have a desire to innovate.
Required Skills:
- Bachelor’s Degree in related field or equivalent years experience
- C
- C++
- Embedded software development
- Object Oriented Programming
- Multi threading
Preferred Skills:
- Embedded Linux
- SQL
Responsibilities:
- Collaborating with management, departments and customers to identify end-user requirements and specifications
- Designing algorithms and flowcharts to create new software programs and systems
- Producing efficient and elegant code based on requirements
- Testing and deploying programs and applications
- Troubleshooting, debugging, maintaining and improving existing software
- Compiling and assessing user feedback to improve software performance
- Observing user feedback to recommend improvements to existing software products
- Developing technical documentation to guide future software development projects
Please fill out the application below and return in person. If this is not an option, please contact us by phone at 301-790-0103.